VALID NEW C-C4H51-2405 EXAM QUESTION & FREE PDF C-C4H51-2405 LATEST EXAM FORMAT: SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SERVICE CLOUD

Valid New C-C4H51-2405 Exam Question & Free PDF C-C4H51-2405 Latest Exam Format: SAP Certified Associate - Implementation Consultant - SAP Service Cloud

Valid New C-C4H51-2405 Exam Question & Free PDF C-C4H51-2405 Latest Exam Format: SAP Certified Associate - Implementation Consultant - SAP Service Cloud

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SAP C-C4H51-2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 2
  • Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 3
  • Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 4
  • Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 5
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.

>> New C-C4H51-2405 Exam Question <<

New C-C4H51-2405 Exam Question - SAP Certified Associate - Implementation Consultant - SAP Service Cloud Realistic Latest Exam Format Free PDF

PracticeDump certification training exam for C-C4H51-2405 are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development. PracticeDump C-C4H51-2405 certification training exam material including the examination question and the answer, complete by our senior lecturers and the C-C4H51-2405 product experts, included the current newest C-C4H51-2405 examination questions.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q29-Q34):

NEW QUESTION # 29
Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.

  • A. Channel direction
  • B. Notification type
  • C. Channel type
  • D. Ticket type
  • E. Mashup service

Answer: A,B,C


NEW QUESTION # 30
You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2 correct answers to this question.

  • A. Scoping in the Configuration Workbench
  • B. Work distribution
  • C. Approval process for social media import run
  • D. Social media channel configuration

Answer: B,D


NEW QUESTION # 31
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

  • A. Countries, scoping, activating dashboard designer
  • B. Countries, business processes, business users
  • C. Countries, scoping, live activity configuration
  • D. Countries, business processes, integrations

Answer: D


NEW QUESTION # 32
Which of the following apply to scoping and fine-tuning? Note: There are 2 correct answers to this question.

  • A. Fine-tuning is the process of generating the activity list by
    Answer :ing que-stions about which business processes will be implemented.
  • B. Scoping is the process of matching your individual business requirements to predefined solution capabilities.
  • C. Scoping is a prerequisite to enable users to export reports to Microsoft Excel.
  • D. The activity list is automatically generated by the system based on your scoping decisions.

Answer: B,D


NEW QUESTION # 33
You have configured the service level agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for this?
Note: There are 2 correct answers to this question.

  • A. SLAS are not configured in fine-tuning.
  • B. The determination rules have been configured, but not activated.
  • C. SLAs are not activated in project scoping.
  • D. A workflow rule was not scheduled to trigger the determination.

Answer: B,C


NEW QUESTION # 34
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